Krungsri “Call4Western Union”

Get money transfer via Western Union by phone wherever you are

Supporting documents for service application

• Krungsri savings account (individual)
• Identification Documentation
  • For Thai: Valid ID card or passport or other photo cards issued by Thai government agencies
  • For Foreigner: Valid passport or other photo cards issued by Thai government agencies

There are two simple ways to receive money with Western Union by phone, just call 0 2296 2345 every day.

1. To make the transaction via automatic system (IVR) 24 hours a day
Prepare the information

• Krungsri account bank number applied for the service
• Krungsri debit card number tied with the deposit account
• 10-digit MTCN code

How to transaction via automatic system (IVR)

• Dial number 0 2296 2345
• Press 1 to make money receiving transaction from Western Union
• Press 1 to make transaction via automatic system
• Make a transfer following the provided simple steps
  1. Press 10-digit Krungsri account number
  2. Press 6-digit Debit card code
  3. Press 8-digit date-of-birth (e.g. If you were born on January 1, 1990, press 01011990)
  4. Press 10-digit MTCN code
  5. Press specify the amount that will be received without the decimal numbers
  6. Select a currency (Baht currency / Foreign currency)
  7. Select the purpose for receiving money
  8. Listen to terms and conditions and press “Accept”
  9. Listen to summary of information and press “Confirm”
  10. When the transaction is complete, money will be transferred to your Krungsri account*

2. Make the transaction via phone (available during 8 a.m. – 7 p.m.)
How to transaction via phone

• Dial number 0 2296 2345
• Press 1 for making the transaction of receiving money from Western Union
• Press 0 to contact customer service agent
  1. Inform customer service agent of personal details for identity verification
  2. Inform the details of transaction
  3. When the transaction is complete, money will be transferred to your Krungsri account*

*Account holder name must match the payee name as specified by the sender with Western Union only