Frequently Asked Questions

Customers have 3 options to cancel or suspend checks

1. Go to the account-opening branch and ask for check cancellation or suspension
2. Call Krungsri Phone 1572 to cancel or suspend the check(s) through our automatic system
3. Log on to Krungsri Online to cancel or suspend the check(s) through the electronic channel.

Customers who wish to make a SWIFT-based transfer must have a Krungsri account. They have the options of paying the transfer fees themselves or assign the recipients to settle the fees on their behalf. Foreign exchange rates at the time the SWIFT transfers are made will apply. The transferred amounts will be credited into the recipients’ accounts as instructed, generally within 1-2 working days. There is no transfer limit for SWIFT-based transfers.

Customers who wish to make a SWIFT-based transfer are required to complete an international remittance form including the following details

• Name, last name and contact phone number of the sender
• Name and address of the beneficiary’s bank
• Account number of the beneficiary
• Foreign Exchange Transaction Form (For transaction valued at USD 50,000)

Our SWIFT address for international transfers is AYUDTHBK

Krungsri Quick Transfer is an over-the-counter service available to both Krungsri and non-Krungsri account holders. It provides money transfers to any Krungsri branches across Thailand and to our Vientiane branch in Laos.

Funds transferred via Krungsri Quick Transfer will be credited to the recipients’ accounts at the destination branches. The recipients can withdraw cash or draw a cashier’s order by providing the transfer codes originated by the source branches and their IDs.

Drafts are a safe, secure and reliable payment tool suitable for both individual and business customers who need to settle a large amount of money to recipients residing or located in different provinces. Drafts can be purchased at any Krungsri branches and buyers can easily indicate destination branches from which the recipients will draw the money.

The following daily limits apply to fund transfers via Krungsri Quick Transfer
 
Remarks
* Unlimited transactions per day
**Cancellation of transfers can be made only if the recipients have not withdrawn the funds. The senders are required to make a cancellation and produce relevant transfer evidences themselves.