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เมนูหลักบน krungsri app
เมนูหลักบน krungsri app

How to Resolve Issues when unable to access krungsri app due to security alerts​

1 January 0001
If you're unable to access krungsri app due to a security alert, it may be because the app has detected a device or application that appears to have been modified or is deemed suspicious. To maintain security, krungsri app will block access under such circumstances. To resolve this issue, please follow these steps:​
  1. Verify Your Device: Ensure that the device you're using is purchased from an authorized service center, distributor, or network provider. Devices that are not officially certified may not support the use of krungsri app.​​​
  2. Check for Modifications: Confirm that your device's operating system has not been modified (e.g., ROM modify/ Root). If the system has been altered, krungsri app will not allow access.
    *If you're unsure whether your device has been modified, it’s recommended to contact your mobile phone provider for assistance.​
  3. ​Reinstall the App: Uninstall krungsri app and reinstall the latest version from ​official stores using your own account login
  4. ​Check Your Internet Connection: Ensure that you have a stable internet connection and try logging in again.​​
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ดาวน์โหลด และลงทะเบียน krungsri app